Shipping Policy

At Velorica, we are committed to delivering high-performance cycling gear to riders worldwide. Below you will find the details of our shipping procedures and timelines.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

*Please note: During high-demand periods or product launches, processing may take slightly longer. We appreciate your patience.*

2. Domestic & International Shipping Rates

We offer worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout.

Destination	Estimated Delivery Time	Price
Standard Shipping (Global)	7 - 15 Business Days	Calculated at Checkout
Expedited Shipping (DHL/FedEx)	3 - 7 Business Days	Calculated at Checkout

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

You can track your package via our Tracking Page or the carrier's official website.

4. Customs, Duties, and Taxes

Velorica is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Shipping to P.O. Boxes

Some carriers may have limitations regarding P.O. Boxes. If you provide a P.O. Box address, we will attempt to ship via standard postal services, but we recommend providing a physical street address for faster and more reliable delivery.

6. Damages & Lost Packages

If you received your order damaged, please contact us at [SUPPORT_EMAIL] immediately with photos of the damaged item and packaging. We will work with the carrier to resolve the issue as quickly as possible.