Shipping policy

Where We Ship

We ship within Australia and to selected international destinations. Available delivery options and charges are shown at checkout for your address and order.

Delivery Estimates

Delivery timing depends on the destination, items ordered and delivery service. Contact velorica.store@gmail.com for delivery information before ordering. Orders to destinations outside Australia are dispatched from Shenzhen, China, by air. Customs processing may affect international delivery times.

International Import Charges

For deliveries outside Australia, the recipient is responsible for import duties, taxes and customs clearance charges that are payable by the recipient under the destination’s rules and are not collected at checkout. This does not transfer to you any tax or charge that we are legally required to collect or pay. Please consider these additional costs before placing an international order.

Delivery Help

If your order is delayed, missing or arrives damaged, contact us with your order details. Nothing in this policy limits your rights under applicable consumer law.